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Our normal hours of support are from 9:00 am to 5:30 PM EST.  24/7 Extended support is also available.  Support is typically done through an internet connection but can also be done through a modem if the internet connection is not available.

Submitting a Support Request

Email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it   with the store name, location, and description of the support issue.  Upon receipt of your request, your support ticket will be distributed to you and your request will be forwarded to a support technican.