1. What version of the software are you using?


  2. What revision of the software are you using? Check Help...About Merchant.
  3. What operating system are you using?
     Other:

  4. Please enter a brief one-line description of the problem:

    (example: "Report produces an error upon opening")

  5. If the problem is reproducible, please list the steps required to cause it,
    leaving a blank line between steps:

    (example : "1. Selected Daily Sales Report 2. Clicked Preview ...")

    If the problem is not reproducible (only happened once, or occasionally for no apparent  reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note : it is much harder for us to fix non-reproducible bugs)

  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:


  7. Please provide us with the following information in case we need to contact you:
  8. Name:    
    Phone:   
    E-mail: